One of the biggest problems in a retail business is an incorrect queue management, which can cause a dissatisfaction of your customers. The more you optimize the waiting time to the cash desk , the more loyalty of your customers you get. This leads you to have more satisfied clients.
RETAIL BETTER QUEUE for queue management, allows you to know the number of waiting clients in all the areas of your establishment and evaluate if the staff is where the customer needs their help. By knowing the peak hours and the behavior of customers, you will be able to organize the schedules of your staff in more effective way.
Our system analyzes trends in consumer behaviors and allows to optimize all the processes and improve the design of your establishment to create a more satisfactory shopping experience.
It also allows to know the average of waiting time in lines. There will be sent a text message, if the number of clients waiting in the queue exceeds a desired amount, so you can react fast by increasing the staff or reinforcing the payment line at that time.
If you know the average waiting time in lines, you can use that time to display communications and promote more products of your Retail.
It will allow you to increase the level of customer´s commitment and improve the sales of your retail with the RETAIL BETTER QUEUE queue management system from MÍRAME.NET. It will increase the performance of your retail.5.